Crucial Convo's

I’m reading “Crucial Conversations,” and learning all about my rookie mistakes. How—even when you’re convinced you’re right—to not force your opinion down people’s (Rob’s, McKenzie’s, Mia’s, Cattens…) throats. How to start with your facts, NOT your conclusions. How to talk tentatively—to state your story as a possibility, not a hard fact—as in, “I wonder if….” How to step back and ask yourself, “What do I really want?” and “How would I act right now if I really wanted these results?”

These are all skills I apparently lack. First of all, I’m always right. Like my dad would say, “Of course I think I’m right. I wouldn’t hold that opinion if it were wrong.” Secondly, I like to dazzle people with my “conclusions” without stating the evidence that led me there. I like to keep them wondering how on earth I could have known—that it must be my sheer genius and spiritual discernment. Third, I take no prisoners in battle. To step back would be to give the opponent the time to develop his case without cross-examination, gaining points he would never otherwise win, or worse, to let him think he’s stumped me.

You didn’t know I was such a head case, did you? The truth comes out….